Salon Policies

Thank you for visiting our salon policies page and supporting local, we look forward to seeing you at your future appointment!

Please note: If you are displaying any flu like symptoms, even mild, please do not come to your appointment. Contact us and we can reschedule you.

Our salon does not perform services on youth who are 15 years of age and younger.

Once you have booked your appointment, please review our policies. They are included in all confirmation and reminder e-mails.

Please arrive to your appointment makeup free. If receiving a lash service, please do not wear contact lenses to your appointment as it is a health risk.

Please remove your shoes before entering the salon, feel free to bring them up with you or leave them at the door.

We have a No Guest Policy - this includes children. We know your kids are great but our salon is specifically geared towards a more adult environment. If you bring a guest or child you may be asked to reschedule and subjected to a Late cancellation fee.

24-hour notice is required for all cancellations to avoid a cancellation fee. Cancellation fees are 50% of your service booked and charged automatically to the card on file.

If you cancel within 12 hours or less of your appointment a late cancellation fee will be automatically charged to the card on file, this fee is 100% of your appointment. Often we can not fill a spot with less than 24 hours notice. Please be respectful of our policies and livelihoods.

We provide clients with a 15-minute grace period, however if you are later than 15 minutes your appointment may need to be rescheduled and you will be required to pay a late cancellation fee.

24 hours or less - Cancellation Fee: 50% of service booked.

12 hours or less - Late Cancellation Fee: 100% of service booked.

No-show Fee: 100% of service booked and client required to pay in full in the future.

Please contact the salon if you have any further questions..

204-293-2744
mandy@bbartistry.ca